Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below:

Processing Time

• All orders are processed within 1–3 business days.

• Orders are not shipped or delivered on weekends or holidays.

• If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there is a significant delay.

Shipping Methods & Delivery Times

• Standard Shipping: 5–10 business days

• Express Shipping: 2–5 business days

• International Shipping: Delivery times vary by destination and may take 7–21 business days

Shipping times are estimates and may vary based on your location and external factors such as customs, weather, and carrier delays.

Shipping Rates

• Shipping costs are calculated at checkout based on your location and the selected shipping method.

• Free shipping may be available for orders over a certain amount.

Tracking Your Order

• Once your order has shipped, you will receive an email with a tracking number and link to track your package.

International Shipping

• We offer international shipping to most countries.

• Please note that customers are responsible for any customs duties, taxes, or import fees.

Lost or Damaged Items

• If your order arrives damaged or doesn’t arrive at all, please contact us at support@shoptodoonline.com within 7 days of the expected delivery date. We'll do our best to resolve the issue promptly.